Policies/Shipping and Handling
Shipping and Handling is Free for orders shipped within the United States and under 2lbs.
Orders shipped outside of the U.S will be calculated according to the U.S Postal Service Standard Ground Charges. If you prefer Overnight, UPS, or other means of delivery, please specify. A telephone or e-mail confirmation will be made regarding shipping cost before any order is shipped outside or within the United States
Allow 5-7 business days for your product to arrive under normal mailing conditions. Due to the nature of how our orders are filled and considering the fact that the products are created by hand and made fresh to order; larger orders and the turn-around time may be slightly longer than 7 business days.
Orders received on Saturday or Sunday will be filled the following business day. During the Holiday's there may be extended delivery times.
If you have any other problems with ordering, please feel free to call or email us and we will be glad to assist you.
Customer Service Hours:
(919) 889-6127
Mon - Fri: 9AM - 5PM
Sat: 10AM - 5PM
Sun: Closed
No returns will be accepted, all sales are final. Exchanges may be accepted on a case by case basis.
